Returns, Refunds and Exchanges Policy

It is my hope that you will never have any problems with your purchase from my store.  However, if you do, I gladly accept returns and exchanges.  I ask that you contact me within 14 days of delivery to discuss any problems.  Returns will be accepted up to 30 days following delivery.

Please call me at (828) 775-8619 or email returns@thecopperwitch.com to discuss returns. All requests are subject to pre-approval. 

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Exchanges

If your Copper Witch Designs™ item is in like new condition, you may exchange it for a different piece of your choosing. Any difference in price will incur a charge for a more expensive item or a credit for a less expensive item. You are responsible for paying the shipping fees. 

Custom ordered items cannot be returned for obvious reasons.